Responsibilities Service and Support Request Policy
- To request service or support from the Networking Unit: Submit a request via the e-Services System at MU e-Portal The request must include details of the beneficiary such as name, location, contact Services can’t be delivered without submitting a request via the e-Services System For requests received from female campus, contact details of the coordinator should be added Requests are processed maximally within 48 hours For requests associated with new buildings, renovation and establishing labs, the Department of Networking should be contacted officially to inform the contract